Welcome back to another edition of The Wise Exit newsletter. Here's what we're covering this week:
Why buyers almost never accept your first offer, and what to do about it
5 questions to pressure-test how well you understand the buyer psychology in your deal
3 actions to take this week to protect your leverage before and during a process
Let's dive in.
💡 This Week’s Big Idea
The Moment Your Leverage Disappears
Here's something most founders don't think about when they're heading into an exit:
The buyer sitting across from you almost certainly has a number in their head. And it's probably a lot lower than yours.
That gap isn't a problem. It's actually expected. But how you handle it (and how long you're willing to wait) will determine whether you close a great deal or a frustrating one.
When a buyer hears a price that's dramatically different from what they expected, they don't just quietly adjust and move on. They go through a process. They push back. They might even walk away initially. But given enough time and the right process, they often come around.
The mistake most founders make is panicking when that initial rejection comes in.
They start making concessions too quickly. They interpret silence or pushback as a dead deal. They drop their price before the buyer has had a real chance to sit with reality.
When someone gets news that's dramatically different from their expectations, they don't immediately accept it. They need time to process it. That's not a negotiation tactic, it's human nature.
Your job as a seller isn't to convince them in the moment. It's to control the process, set the right timeline, and let acceptance time do its work.
This is also why process design matters so much from the very beginning.
When you build competition into your process from day one (buyers know upfront they're one of many, and that there are real deadlines and real stakes), you're not just driving price. You're protecting your credibility. Because if you try to introduce competition late in the game, after weeks of one-on-one conversations with a single buyer, you'll frustrate them. They'll feel misled. And you'll lose leverage at exactly the moment you need it most.
The best exits are built on a process designed to create genuine competition from the start, and a seller who's patient enough to let that process run.
Urgency is the enemy of leverage. Patience is how you win.
❓ 5 Key Questions to Ask Yourself This Week
1️⃣ If a buyer came in at half your number tomorrow, do you have a process that keeps you from reacting emotionally?
2️⃣ Have you built competition into your process from the start, or are you relying on one relationship to get you to the finish line?
3️⃣ Do you know how long your exclusivity window lasts, and what happens when it expires?
4️⃣ Are you controlling the timeline, or is the buyer setting the pace of your deal?
5️⃣ What signals are you sending, intentionally or not, about how badly you want to close?
📋 3 Action Items for This Week
☑️ Map your process before you need it: Don't wait until you're in the middle of a deal to think about deadlines, bid rounds, and who gets access to what information and when. Design the structure now so you're not making it up under pressure.
☑️ Identify your leverage points early: Competition, time, and information are the three levers in any negotiation. Before you go to market, get clear on how you'll use each one, and how you'll protect what you don't want buyers to know.
☑️ Practice sitting with silence: If you're the kind of founder who responds to every email within the hour and fills every pause in a conversation, start building the muscle of patience now.
That's all for this week. Remember that the gap between what a buyer offers and what you deserve isn't a negotiation failure. It's just the starting point. The founders who close the best deals are the ones who trust the process, and give buyers the time they need to get there.
If you want help thinking through your process design or negotiation strategy, reply to this email or contact us here. We're always happy to walk you through your options.
Talk next week,
Brian Dukes
Managing Partner at Exitwise
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